Is AIIB's complaint mechanism failing affected communities?

According to the report, the Asian Infrastructure Investment Bank (AIIB) maintains a grievance redress mechanism intended to assist individuals impacted by its financed projects. However, the account suggests that those attempting to file complaints encounter substantial obstacles in the process. Critics highlighted in the note argue that the current system is failing to adequately serve affected communities. Consequently, they are calling for significant reforms and increased transparency to address these issues and improve the effectiveness of the bank’s complaint handling procedures.
Source: DW
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